URBANITESInsurance Agency
About Urbanites

A one-stop shop for insurance, built on independent advice

Incorporated in 2013 and trusted by businesses and individuals across Nairobi.

Urbanites Insurance Agency was incorporated in 2013. We are committed to providing the finest professional insurance services to our clients. In partnership with major insurance companies in Kenya, we offer tailor-made insurance solutions that cover all major classes of insurance.

Urbanites Insurance Agency has been extremely active in the market and prides itself on its excellent customer service. We have experienced strong and consistent growth in sales and written premium across different classes of insurance, and are focused on providing our clients with a one-stop shop for all their insurance needs, whether individual, retail, marine, or corporate.

Kenya's insurance market has over forty licensed underwriters, most offering similar products within their own domains. Working through that many options, reading the small print, and settling on the most competitive and suitable provider is a real burden for any individual or corporate buyer. Our team combines professional insurance knowhow with a close working knowledge of the market and its players, so we carry that load instead of our clients, from sourcing quotations and explaining scope of cover, to handling paperwork and correspondence from start to finish.

We stay engaged throughout the insured period, not just at renewal, keeping both client and insurer updated on any material developments, and we support our claims service with genuine follow-through when it matters most. As an added service, we also offer free basic insurance training to our corporate clients.

Team members collaborating around a table

The measure of success is happiness and peace of mind.

Bobby Dayro

What Drives Us

Our core values

Reliability

We follow through on every promise, so you can count on us when a claim or a question can't wait.

Integrity

We give honest, independent advice, even when the simplest answer isn't the most convenient one for us.

Transparency

Clear terms, clear pricing, no fine-print surprises. You always know what a policy does and doesn't cover.

Fairness

We compare cover across underwriters and recommend what suits you, not whichever pays us the most.

Have a question? Talk to our team.

Whether you need a new policy, a second opinion on your current cover, or help with a claim, we're a call away.